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Long-Term & Post-Acute Care eGuides

5 Steps of Communication

5 Steps to Communication for Care Excellence

June 17, 2021

What you’ll learn:

COVID-19 has demonstrated that concise effective communication is key for both families and patients.  Establishing effective patient-centered outreach, is not only important during times of crisis but in ongoing operations to promote better care and further patient safety. Strong communication with patients can help address changes in care, establish peace of mind, and promote shared decision-making.  To help ensure that your staff is establishing effective communication plans, utilize these 5 steps in your plans today!

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