Like recent eventful years, 2019 presents new challenges for skilled nursing facilities. And to succeed in this era of disruption, skilled nursing facilities need to transform their operations in response. Here are the top five trends to watch this year and tips to help LTC organizations prepare—and stay ahead.
The Centers for Medicare & Medicaid Services (CMS) is implementing changes to Nursing Home Compare and the Five-Star Quality Rating System effective in April 2019. Designed to strengthen the tools for consumers, the updates are intended to provide more meaningful information about a skilled nursing facility’s quality of care so they can make more informed decisions and include revisions to:
Effective October 1, 2019, CMS will begin the Patient Driven Payment Model (PDPM), a new system for classifying skilled nursing facility patients in a Medicare Part A stay into payment groups. Largely intended to replace the current RUG-IV system with a completely new way of calculating reimbursement, PDPM will incentivize and refocus on treating the whole resident with good clinical practices while decreasing the emphasis on the volume of services and the administrative burden. Skilled nursing facilities must understand that the system will change therapies dramatically; utilization will be driven by patient needs and not minutes. And ICD-10 diagnosis coding will require more accuracy and clinical judgment, especially because once the patient has been assessed at the beginning of the stay, the payment is set and will be difficult to change.
Based on new evidence, changes were made to the American Geriatrics Society’s Beers Criteria for Potentially Inappropriate Medication Use in Older Adults that update the medications and medication classes older adults should avoid or use with caution. Facilities should review the updates across all of the five current lists as well as the newly released companion tools when making decisions about treatment options to help ensure medication safety.
With reimbursements slashed and low Medicaid rates, many facilities cannot survive today. In 2019, bankruptcies that disrupt the market will likely continue as will mergers and investment by private equity firms. This shift will create powerhouse players that have deep pockets to invest in infrastructure and equipment and the flexibility to adapt to dynamic conditions quickly, upping competition in an already-stiff marketplace. To keep pace, privately-owned facilities must stay nimble and proactively adapt to changing regulatory requirements, demographics, and census, including considering the addition of new services—possibly even through partnerships with each other.
The Skilled Nursing Facility Value-Based Purchasing program focuses on better outcomes and rewards facilities with incentive payments for the quality of care they give to people with Medicare, in particular reducing readmissions within 30 days following hospital discharge. The first incentive payments were issued in October 2018, and will come out annually thereafter. But the program impacts more than just an organization’s bottom line; consumers and others can review the information to compare facilities, which can affect their standing in the community and with partners. In response to this new carrot-and-stick approach, facilities need to adjust their emphasis to focus on the quality, rather than the quantity, of care they give patients to prevent unnecessary readmissions.
Workforce shortages, which lead to an increased chance of neglect – and liability – continue to plague the long-term care industry. But recruiting and retaining skilled labor is challenging because acuity is high, the job can be both physically and emotionally demanding, and wages are low. Complicating the issue even further is the fact that facilities are competing with hospitals and other higher-paying sectors inside and outside of healthcare for a limited well-trained applicant pool. Since frequent staff changes cause disruptions in the continuity of care that pose serious concerns, organizations must adopt strategies to improve employees satisfaction with their job and work environment such as affording them the opportunity to provide meaningful care to residents by managing their work and assignments accordingly and leveraging technology for greater efficiencies that increase the nursing time per resident per day, and decrease adverse outcomes in the process.
Understanding the changes shaping our industry will help SNF operators adapt to capitalize on opportunities in the current environment. For more assistance and to learn how teaming with PharMerica as your pharmacy partner can position your organization for continued success, contact us at info@PharMerica.com or 800-564-1640.