PharMerica API Integration for PointClickCare Marketplace

Automated Census Updates for Smarter, Real-Time Pharmacy Workflows

PharMerica’s integration with the PointClickCare (PCC) Marketplace leverages PCC APIs and webhooks to automate census data retrieval and updates. This API-driven solution replaces manual processes and outdated screen-scraping methods, enabling real-time syncing of admissions, discharges, and transfers—helping our pharmacy stay aligned, reduce medication waste, streamline billing, and improve patient outcomes.

 

Integration Overview

  • Daily Facility Data Sync: Leverage the PCC API to programmatically retrieve daily census data.
  • Real-Time Webhook Updates: Subscription to PCC’s webhook service for real-time notifications of census events.
  • Automated Differential Reporting: Automatically generate daily change reports without logging into the PCC portal.

 

Strategic Benefits

By transitioning to an API-driven approach, PharMerica offers a future-proof solution that enhances data accuracy, operational efficiency, and patient care coordination.

 

Key Benefits

  • Real-Time Census Syncing: Automatic updates for admissions, discharges, and transfers keep your pharmacy systems current.
  • Reduce Medication Waste: Prevent fills for residents who have been transferred or discharged.
  • Minimize Billing Disputes: Improve accuracy, reduce overcharges, and streamline credit reconciliation.
  • Streamline Prior Authorizations: Speed up insurance verification and medication approval.
  • Save Staff Time: Eliminate time spent on manual faxes, phone calls, and record updates.

 

Connection Details

  • Integration Type: RESTful API and Webhook subscription through PCC Marketplace
  • Connectivity: Direct link between PCC census data and PharMerica’s pharmacy systems
  • Automation: Hands-free updates ensure up-to-date records without manual input

 

Data Shared via Integration

PharMerica’s API integration with PointClickCare enables secure, real-time exchange of critical census data, including:

  • Admission, discharge, and transfer events
  • Resident demographics
  • Effective dates for billing and prior authorization accuracy

 

Subscription & Activation Process

Facilities or corporate entities subscribing for eFile automated Census updates must initiate an activation request via the PointClickCare Marketplace portal. Please note that you will also have to utilize the PCC-Pharmerica IMM integration in addition to this application for the process to function. The activation process follows these steps:

  1. Customer Request: The facility or corporation submits an activation request through the PCC portal.
  2. PharMerica Review & Approval: Each request is reviewed and approved by PharMerica to ensure proper setup and authorization.
  3. PCC Activation: Upon approval, the PCC team is notified and typically completes the activation within 2–3 business days.
  4. Confirmation Notification: Once the activation is finalized, both the PharMerica team and the customer receive an email confirmation to begin data exchange.

PharMerica’s PCC-connected solution supports smarter workflows, improves patient outcomes, and enhances collaboration between facilities and pharmacy teams—ensuring census data works for you, not the other way around.

For more information, please reach out to the team at [email protected].