Managing Information During COVID-19November 9, 2020
During a national emergency like COVID-19, news and information are essential to providing a sense of control, reducing uncertainty, and promoting safety in your facility. Yet too much has the potential to be damaging, causing anxiety among staff, patients, and caregivers. Finding just the right balance of what to share is important to avoiding overload. Find out the best way to manage messages to optimize value and minimize stress as the crisis continues to evolve.
What you’ll learn:
- The effects of news and information on staff, patients and caregivers.
- 10 ways to manage messages to promote knowledge, not panic.