Illuminate Masthead Logo

Skilled Nursing


group of smiling health care providers

Resources to Recover from a Survey

February 27, 2024

Presented by:

Melanie Ronda, Director and IP for IPRO &

Denyse Seney, Senior Quality Improvement Specialist & RN, IPRO

Date: Tuesday, February 27, 2024


This session will explore how to use the quality improvement process to recover from deficiencies. It will share the steps for actions and available resources from QIO and other agencies that can help facilities respond to deficiencies, correct them, and sustain compliance.


Learning Objectives:

  1. Identify the steps for action as a result of a deficiency.
  2. List 3 resources that can be used to bring the facility into compliance.
  3. Explain how to sustain the changes made.


This program was approved for 1 participant CE credit hour by NAB/NCERS, approval #20250226-1-A98963-DL. Attendees must have been in attendance for at least 50 minutes to receive credit.

Listen to the Recording