Welcome to Your Pharmacy Resources Page

In an effort to make managing medications for the individuals in your care easier, we’ve gathered all the resources you need in one convenient place. On this page, you’ll find answers to frequently asked questions, forms, general information posters, training resources, and more.

 

General Resources:

• FAX Forms

Use these when faxing new prescriptions, refills, or eMAR discontinue errors to your PharMerica pharmacy.

• Quick Reference Guide

Our tip sheet for various pharmacy processes.

• PharMerica Senior Living Billing Insert / Welcome Letter

This letter is sent in the first bill to all residents new to PharMerica to introduce our pharmacy and provide contact information should residents need billing or other assistance.

• Billing FAQ for residents/families

Our FAQ answers common questions that residents and families may have about billing. It is sent quarterly with all senior living statements.

• Preferred OTC Formulary

This resource lists some of the 450+ medications currently on our formulary.

• Resident Adoption Resources
• Resident Flyer

These digital resources support your efforts in discussing adoption of PharMerica as your residents’ preferred pharmacy.

• Senior Living Enrollment Form (digital)
• Senior Living Enrollment Form (pdf)

Residents can use our enrollment form to choose PharMerica as their pharmacy.

• Elements of a Valid Rx 

Our checklist to help you ensure that all prescriptions are compliant, to prevent delays and increase safety.

• Cycle Dose Replacement Form
• Missing Cycle Meds Form
• Cycle Calendar
• Cycle In-Service Deck
• Cycle Medication Refusal Form

Forms and education related to our medications dispensed on a cycle schedule.

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Pharmacy-Specific Resources

Start by clicking on your PharMerica pharmacy:

• Colorado Springs
• Fresno
• Grand Prairie
• Kent
• Phoenix
• Riverside
• Sacramento
• Vancouver

 

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Colorado Springs

Pharmacy Phone: 800-288-0397

Pharmacy FAX: 800-806-1413

 

Your Colorado Springs Pharmacy Contacts:

• Pharmacy Director: Patricia Tobin
  [email protected]
• Account Management: [email protected]

 

Forms & Resources
Forms and resources you need to work with your Colorado Springs pharmacy.

• General Information Poster
• Escalation Contact Chart – All Colorado Springs Koelsch Communities
• e-Script Card

 

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Fresno

Pharmacy Phone: 800-499-9079

Pharmacy FAX: 888-722-3784

 

Your Fresno Pharmacy Contacts:

• Pharmacy Director: Diane Lima
  [email protected]
• Account Management: [email protected]

 

Forms & Resources
Forms and resources you need to work with your Fresno pharmacy.

• General Information Poster
• Escalation Contact Chart – All Fresno Koelsch Communities
• e-Script Card

 

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Grand Prairie

Pharmacy Phone: 800-322-3836

Pharmacy FAX: 888-385-3212

Your Grand Prairie Pharmacy Contacts:

• Pharmacy Director: Sara Mohsen
  [email protected]

• Account Management: [email protected]

 

Forms & Resources
Forms and resources you need to work with your Grand Prairie pharmacy.

• General Information Poster
• Escalation Contact Chart – All Grand Prairie Koelsch Communities
• e-Script Card

 

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Kent

Pharmacy Phone: 800-562-8386

Pharmacy FAX: 844-308-3027

 

Your Kent Pharmacy Contacts:

• Pharmacy Director: Crystal Davidson
  [email protected]
• Account Management: [email protected]

 

Forms & Resources
Forms and resources you need to work with your Kent pharmacy.

• General Information Poster
• Escalation Contact Chart – All Kent Koelsch Communities
• e-Script Card

 

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Phoenix

Pharmacy Phone: 800-246-1843

Pharmacy FAX: 800-354-0711

Your Phoenix Pharmacy Contacts:

• Pharmacy Director: Ian Dombrowski
  [email protected]
• Account Management: [email protected]

 

Forms & Resources
Forms and resources you need to work with your Phoenix pharmacy.

• General Information Poster
• Escalation Contact Chart – Amber Creek Memory Care
• Escalation Contact Chart – All Other Phoenix Koelsch Communities
• e-Script Card

 

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Riverside

Pharmacy Phone: 800-800-9297

Pharmacy FAX: 800-808-4611

Your Riverside Pharmacy Contacts:

• Pharmacy Director: Deepak Anand
  [email protected]
• Account Management: [email protected]

 

Forms & Resources
Forms and resources you need to work with your Riverside pharmacy.

• General Information Poster
• Escalation Contact Chart – All Riverside Koelsch Communities
• e-Script Card

 

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Sacramento

Pharmacy Phone: 800-655-3247

Pharmacy FAX: 800-388-3840

Your Sacramento Pharmacy Contacts:

• Pharmacy Director: Jill Diffey
  [email protected]
• Account Management: [email protected]

 

Forms & Resources
Forms and resources you need to work with your Sacramento pharmacy.

• General Information Poster
• Escalation Contact Chart – All Sacramento Koelsch Communities
• e-Script Card

 

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Vancouver

Pharmacy Phone: 800-330-3665

Pharmacy FAX: 844-308-3027

 

Your Vancouver Pharmacy Contacts:

• Pharmacy Director: Julie Davis
  [email protected]
• Account Management: [email protected]

 

Forms & Resources
Forms and resources you need to work with your Vancouver pharmacy.

• General Information Poster
• e-Script Card
• Escalation Contact Chart – Canterbury Gardens Memory Care
• Escalation Contact Chart – Canterbury Inn Assisted Living and Memory Care
• Escalation Contact Chart – Cascade Inn Assisted Living
• Escalation Contact Chart – Creekside Inn Memory Care
• Escalation Contact Chart – Delaware Plaza Assisted Living
• Escalation Contact Chart – Spring Creek Inn Memory Care
• Escalation Contact Chart – The Hampton and Ashley Inn Assisted Living and MC
• Escalation Contact Chart – The Hampton at Salmon Creek Memory Care
• Escalation Contact Chart – The Inn at University Village

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